Shipping

Please note that we only ship within Canada at this moment, and we are unable to ship to P.O. boxes.

At Soil Lab, we strive to provide reliable shipping for all orders. We try to offer different shipping options to ensure your order arrives as quickly and safely as possible. However, we are not responsible for any delays, damages, or lost packages caused by the courier. If you encounter any issues with your shipment, please contact the courier directly.

Shipping Rates: Shipping rates are calculated based on the weight and destination of your order. You can view the shipping cost for your order at checkout before you submit your payment.

Shipping Times: We process orders as quickly as possible and aim to dispatch all orders within 2 business days. Please note that weekends and holidays are not included in processing or shipping times. Once your order has shipped, you will receive a confirmation email with tracking information.

Free Shipping: We offer free standard ground shipping on orders over $150 within Canada. Free shipping is automatically applied at checkout and is subject to change without notice.

If you have any questions or concerns about our shipping policy, please contact us at info@thesoillab.ca, or use the contact form on our website. We are committed to providing exceptional customer service and will do everything we can to ensure your order arrives as quickly and safely as possible.